Archive of Blog

Patient Compliance Signs. A Radical Approach:

I don’t know about you, but when I walk into the physician’s office, I can’t believe the posted signs at the front desk:

The Dr. Oz Defense Plan

Most of dentistry has just about had it with Dr. Oz. The television doctor personality continues to disseminate misleading dental information like dental x-rays cause thyroid cancer and...

How Do You Compete?

At our recent Crown Council Annual Event in Las Vegas, I highlighted some businesses worth emulating. One of my favorites is the Donut Stop in Amarrillo, Texas...

How Social Are You? How Social Should You Be?

At a dental meeting recently, I sat in on a session about “social media” ie. Facebook, Twitter, blogging, etc. The casual observer might have been lead to believe that...

Secrets From Your Local Optometrist

I spoke to a large group of optometrists this week from Cleinman Performance Partners. Cleinman is the “Crown Council” of optometry...